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Writing for the Web: A Primer for Librarians
by Eric H. Schnell
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Although there are many style manuals being written on how Web documents
should be designed, there is really no "correct" style.
Style manuals can help to formalize
document design, however, it is more important for each library to come up with its
own standards. Continuity and consistency should be the goal of any set of standards.
Here are some basic design
considerations which should be kept in mind when developing local standards:
- Utilize an organizational method and writing style for your site which
is familiar to your primary audience. Use the language and vocabulary
of your users.
- Prevent users from getting confused or frustrated by limiting your
Home Page in size. Include a few primary items on the home page
which encourages further exploration of your site.
- Each Web page should be able to stand on its own. Try to limit
each page to one concept or idea. Organize the page for quick scanning.
Annotate any lists of resources so the user knows what to expect when
the link is followed.
- While the use of images enhances the visual presentation, balance
aesthetics with functionality. Place an emphasis on providing
quality information for your users and limit the use of in-line images
as much as possible.
- When providing access to large images, provide the user with a thumbnail
image which links to the larger image. Provide the user with information
about the size of the image as well as the file format.
- Use the <ALT> tag when a great number of images are being
used. <ALT> provides text as an alternative to the
graphics for display in text-only environments.
- Remember that fonts sizes may get displayed differently on each computer
screen. Try not to design a document that looks good only when viewed
locally. If possible, test the document on multiple computers at multiple
sites.
PDFTM files can be highlighted using
the PDFTM icon to the left.
Information about file size should also be provided so the patron can
estimate how long it would take to download.
- Try not to design documents based on what they look like using a particular
browser. Allow as many users as possible to access your information
- regardless of if they are using a text based or a graphical browser.
Don't rely heavily on emphasizing text with italics, bolds, or capital
letters.
- A consistent look and feel of the Web pages can help to establish
a site's identity. Develop templates which are used when adding
new pages onto your site.
- Make sure each page is signed and dated by the person maintaining
it. Provide an e-mail address for patrons to contact with any
questions of concerns. Add the URL of the page at the bottom so
those printing the document can recall where it was located.
- Ensure usability by utilizing navigational landmarks within a sites
documents. Use consistent navigational elements, such as a link
back to the home page, so users can move smoothly through the site.
- Point to the software pieces your patrons may need to use your site.
If you have audio and video components, then point them to a Web site
where they can download appropriate viewers.
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